CX Associate

Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, May 15, 2024
This job expires in: 27 days

Job Summary

A company is looking for a CX Associate.

Key Responsibilities:
  • Provide support to customers via email, chat, and phone
  • Investigate and resolve customer complaints and issues
  • Maintain detailed records of customer interactions and feedback

Required Qualifications:
  • 1-3 years experience in a similar customer-facing role
  • Familiarity with ecommerce platforms and customer support tools
  • Strong time management skills and ability to work independently
  • Adaptability and willingness to learn and grow with the company
  • Authorized to work in the United States

COMPLETE JOB DESCRIPTION

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