CX Channel Consulting Engineer

Job Summary

A company is looking for a ZCX Channel Consulting Solution Engineer.

Key Responsibilities

• Serve as a pre-sales CX channel Partner trusted advisor for North America and LATAM
• Develop and maintain relationships with CX channel Partners and their pre-sales teams
• Execute technical presales training and engage with product teams to drive feedback and innovation

Required Qualifications

• 5+ years of experience in CX/Cloud CCaaS Channel Solution Engineering
• Strong business and technical acumen within the CX industry
• Ability to build and execute go-to-market Channel strategies
• Demonstrated understanding of Customer Experience market trends
• Experience implementing CX solutions is a plus