Cyber Fusion Center Manager

Job Summary

Driving operational excellence in a remote environment, the full-time Cyber Fusion Center Manager will oversee security operations, incident response, and continuous improvement initiatives to ensure exceptional customer protection and service outcomes.

Key responsibilities:

• Lead day-to-day operations of the Cyber Fusion Center, focusing on security analysis and incident response
• Establish accountability frameworks for case handling, escalation management, and operational governance
• Drive continuous improvement initiatives to enhance scalability, efficiency, and customer satisfaction

Required qualifications:

• 8+ years of experience in cybersecurity operations or managed security services
• 5+ years of experience leading security operations teams
• Deep understanding of SOC, MDR, and XDR service delivery models
• Experience managing customer-facing escalations and executive-level relationships
• Bachelor's degree in Cybersecurity, Information Technology, Business, or equivalent experience preferred