Cybersecurity Readiness Consultant

Job Summary

As a full-time Readiness Services Consultant working remotely, the candidate will manage and grow strategic relationships with Services retainer customers, driving customer preparedness and optimizing their CrowdStrike Services investment through education and strategic planning.

Key responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement
• Drive customer preparedness by coordinating with Sales and Delivery teams to align customer needs with service capabilities
• Execute account reviews and develop customer success plans with clear next steps

Required qualifications

• Experience in cybersecurity services, including incident response management or advisory consulting
• Proven track record of managing senior-level relationships in technical environments
• Strong project coordination capabilities with an emphasis on customer service
• Clear competency in managing multiple customer relationships simultaneously
• Understanding of cybersecurity concepts and incident response considerations