D365 Stabilization Manager

Job Summary

To support system enhancements and operational improvements, the temporary D365 Stabilization Manager will provide day-to-day support for Kinaxis systems, assist with maintenance activities, and train end users, working remotely in a full-time capacity.

Key responsibilities

• Provide day-to-day support for Kinaxis systems, troubleshooting user issues and resolving data errors
• Gather business needs and create business requirements documents (BRDs), process flows, and functional documentation
• Train end users on new functionalities and support continuous improvement initiatives related to reporting and dashboards

Required qualifications

• 7-12 years in a Supply Chain/Ops role, with a minimum of 5 years experience within Kinaxis as a Subject Matter Expert or Technical Support
• Deep knowledge of Kinaxis, specializing in Supply Planning functionality
• Advanced understanding of planning parameters and their impact on planning models
• Strong user training and documentation experience
• Advanced Excel data analysis skills