Data Integrity Advocate

Job Summary

A company is looking for a Data Integrity Advocate I.

Key Responsibilities

• Initiate outbound calls to contracted network providers to maintain the integrity of their demographic records
• Navigate various campaign types and manage multiple providers while processing data points accurately
• Document interactions and ensure compliance with HIPAA regulations while fostering collaboration across departments

Required Qualifications, Training, and Education

• High School Diploma or GED is required
• At least 2 years of call center experience, with 6 months in healthcare or related field preferred
• Knowledge of medical and claim terminology, along with understanding of the healthcare industry
• Proficiency in using software and hardware relevant to job functions, including Microsoft Excel
• Demonstrated reliability and capacity to manage escalated situations professionally