Data Science Architect

Job Summary

A company is looking for a Data Science Architect, Member Experience.

Key Responsibilities

• Design scorecards for Member Service Guides focusing on quality and empathy
• Manage the internal workforce management platform to enhance staffing efficiency
• Develop and maintain LLM platform infrastructure and forecasting models for business decisions

Required Qualifications

• 7+ years of experience in data science or ML architecture roles
• Strong proficiency in Python and SQL, with knowledge of modern data ecosystems
• Experience in deploying machine learning models and LLM systems in production
• Ability to translate business problems into technical solutions
• Experience in building and optimizing scalable data pipelines