Data Support Specialist

Job Summary

Supporting BioMed customers remotely, the full-time Data Support Specialist will manage database maintenance, customer communications, and operational support while ensuring high-quality service and productivity during scheduled hours.

Key responsibilities

• Provide operational and administrative support by resolving customer issues and preparing reports
• Manage various customer communication channels, including direct mail, email, and phone calls
• Execute customer requests and maintain confidentiality while delivering excellent service

Required qualifications

• High school diploma required; Associate's or Bachelor's degree preferred
• Minimum one year of related customer service experience
• Advanced proficiency in computer skills, including Microsoft Office and database applications
• Experience with Customer Relationship Management (CRM) systems preferred