Deal Desk Analyst

Job Summary

Reporting remotely from the Pacific time zone, the full-time Deal Desk Analyst will manage quotes, order forms, and approvals while providing first-line support to Sales reps, ensuring efficient deal operations and maintaining data quality.

Key responsibilities

• Create and manage quotes and order forms accurately within service level agreements (SLA)
• Drive deals through the approval matrix, ensuring timely routing and tracking of approvals
• Serve as the first point of contact for pricing and process inquiries, advising on contract options to facilitate deal closure

Required qualifications

• 3-4 years of experience in deal desk, sales operations, or order management within B2B SaaS
• Familiarity with CPQ and quote to cash processes, including Salesforce and DealHub
• Strong organizational skills and ability to manage high transaction volumes under pressure
• Understanding of SaaS business models and revenue recognition principles
• Proficient in MS Excel and Google Sheets