Deal Desk Operations Lead

Job Summary

To establish a new function within the organization, the full-time remote Deal Desk Operations Lead will manage end-to-end deal processes, design efficient workflows, and collaborate closely with Legal and Finance to ensure streamlined contract management.

Key responsibilities

• Oversee the entire deal desk operations from quote to signed contract, ensuring efficiency and accuracy
• Design and implement a repeatable quote contract workflow that minimizes manual tasks and data entry
• Consolidate order forms and legal document templates into a single, governed source of truth for the organization

Required qualifications

• 5-8 years of experience in deal desk or sales operations within a SaaS company
• Proven experience establishing a deal desk function from the ground up
• Familiarity with Salesforce or a strong willingness to learn quickly
• Ability to collaborate effectively with Legal and Finance teams
• Strong process improvement instincts and a proactive approach to fixing workflows