Debit Card Services Associate

Job Summary

Debit Card Services Associate is a full-time remote position responsible for operational support related to debit card disputes and processing, including Reg E, fraud, and ACH disputes.

Key Responsibilities

• Process and review debit card Reg E, fraud, Zelle, check, and ACH disputes accurately and timely
• Collaborate effectively with peers and leaders while adhering to compliance and regulatory requirements
• Analyze transactional risks and manage dispute requests through various payment processing systems

Required Qualifications

• High school diploma or general education degree (GED) required
• Ability to learn and utilize banking industry technology and Microsoft programs
• Demonstrated organizational and prioritization skills
• Professional demeanor and work ethic
• Ability to manage priorities and meet critical deadlines