Debit Card Support Agent

Job Summary

A company is looking for Debit Card Support Customer Service Agents (Remote, Independent Contractor).

Key Responsibilities

• Provide client support by responding to inbound inquiries from debit card clients
• Resolve banking issues related to retail, commercial, and online banking, including fraud and policy questions
• Identify cross sell opportunities and make appropriate referrals to other services or products

Required Qualifications, Training and Education

• 0-1 year of customer service experience
• Completion of a mandatory paid certification program
• Ability to work flexible hours, including peak demand times
• Must possess a personal computer with specific hardware requirements
• U.S. residency is required for this independent contractor position