Debit/Credit Card Technical Support

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 30, 2026

This job expires in: 5 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A company is looking for a Technical Support Representative II: Card Processing Solutions.

Key Responsibilities

Manage Visa/MasterCard dispute caseload and perform chargebacks
Monitor incoming cases and emails, resolving issues according to Service Level Standards
Process disputes and cardholder claims within regulatory timeframes

Required Qualifications

At least 2 years of work experience in a financial institution with debit/credit card dispute processing
Associates or Bachelor's degree preferred
General knowledge of the financial industry related to banks and credit unions

COMPLETE JOB DESCRIPTION

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