Debt Management Account Processor

Job Summary

Managing customer accounts remotely, the full-time Debt Management Account Processor will perform document processing, record keeping, and customer service tasks, ensuring accurate account information and addressing customer inquiries.

Key responsibilities

• Process and maintain customer account information, including new entries and updates
• Answer customer inquiries and resolve issues related to accounts and transactions
• Complete reports and provide administrative support as needed

Required qualifications

• High school diploma or equivalent
• Three to five years of clerical and customer service experience
• Thorough knowledge of products and services related to the assigned area
• Proficient in Microsoft Office applications and computer navigation
• Ability to manage multiple projects and deadlines simultaneously