Debt Negotiator

Job Summary

Negotiating directly with creditors and law firms, the full-time remote Debt Negotiator (Creditor Escalations) will manage client files, conduct high-volume negotiations, and secure favorable settlements to help clients regain financial control.

Key responsibilities

• Negotiate client debts to completion by communicating hardships and obtaining settlements that halt legal actions
• Establish and maintain relationships with law firms while analyzing client portfolios to develop effective strategies for financial freedom
• Achieve monthly KPIs set by management and manage confidential information with discretion

Required qualifications

• Bachelor's degree preferred or relevant work experience
• Experience in a metrics-based or goals-driven environment
• Strong analytical mindset with business acumen and professionalism
• Ability to build rapport with clients and creditors effectively
• Proficient with CRM platforms, preferably Salesforce