Decision Analyst - Customer Segmentation

Job Summary

A company is looking for a Decision Analyst - Customer Segmentation.

Key Responsibilities

• Translate ambiguous customer-related problems into clear decisions and operating rules
• Define customer segmentation based on behavior, value, and lifecycle stage
• Drive cross-functional execution across marketing, sales, operations, and technology teams

Required Qualifications

• 3+ years of experience in analytics, strategy, product, or a similar problem-solving role
• Strong ability to work directly with data (SQL, Python, Excel, or similar tools)
• Proven ability to operate in ambiguity and make decisions with imperfect information
• Experience translating loosely defined problems into clear actions or process improvements
• Experience in hospitality, travel, marketplaces, or customer-driven businesses is a plus