Defined Benefits Client Manager

Job Summary

Defined Benefits Client Manager is a full-time position responsible for overseeing daily operational performance for assigned clients, managing operations teams, and serving as the primary contact for clients regarding service delivery.

Key Responsibilities

• Oversee daily operational performance and manage operations teams for quality administrative services
• Serve as the primary contact for clients, addressing inquiries and managing client projects
• Collaborate with support areas to drive stable delivery and identify opportunities for process improvement

Required Qualifications

• Experience in managing client relationships and operations
• Analytical abilities to interpret complex data and client requirements
• Advanced management and organizational skills
• Ability to adapt to change in a dynamic environment
• Solutions-oriented focus with a capacity to report data effectively to stakeholders