Delaware Licensed Customer Service Specialist
Job Summary
To support a growing team, the full-time Delaware Licensed Customer Service Specialist will manage incoming inquiries, deliver exceptional customer service, and ensure accurate client account setup and maintenance in a 100% remote environment.
Key responsibilities
- Handle inbound and outbound communications, including calls, emails, and faxes, professionally and promptly
- Process intake for referrals, set up new client accounts, and update existing account information
- Troubleshoot and resolve account-related issues while maintaining strict confidentiality of client information
Required qualifications
- High School Diploma or GED required
- 1-3 years of experience in a call center or customer service role preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Reliable high-speed internet connection suitable for remote work
- Ability to multitask and work effectively in a fast-paced environment
Complete Job Description
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