Job Summary

A company is looking for a Delivery Manager Team Lead, Customer Success in the United States.

Key Responsibilities:

• Lead and manage a team of Customer Success Managers to maintain strong client relationships
• Collaborate with clients to define project requirements and provide guidance on best practices
• Identify opportunities for upselling additional services to existing clients and monitor client satisfaction levels

Required Qualifications:

• Bachelor's degree
• 5+ years of experience in Account or Relationship Management
• 3+ years of experience in software consulting or sales
• Proven experience as a successful Customer Success team leader at a professional services organization
• Experience managing account portfolios and handling multiple client relationships