Delivery Operations Assistant

Job Summary

Empowering global customers, the part-time Delivery Operations Assistant will provide support and training on software usage, manage client inquiries, and execute essential administrative tasks in a remote work environment.

Key Responsibilities

• Serve as the first point of contact for clients, managing inquiries and ensuring timely resolutions
• Consult with users to educate them on navigating and utilizing the software effectively
• Handle administrative tasks to fulfill service package commitments, including campaign asset management and invoicing support

Required Qualifications

• Proven ability to work productively in a remote setting without direct supervision
• Strong organizational skills with experience managing multiple tasks and deadlines
• Ability to communicate complex software features clearly to non-technical users
• Basic proficiency in Microsoft Excel or Google Sheets for data handling
• Interest in digital marketing, SaaS, or partner marketing