Delivery Practice Manager

Job Summary

A company is looking for a Delivery Practice Manager, Professional Services.

Key Responsibilities

• Lead successful delivery of customer implementation and service engagements, ensuring high quality and value realization
• Build and refine delivery frameworks, methodologies, and best practices for scalable and repeatable success
• Manage relationships with partners and customers, ensuring alignment with delivery standards and overall customer satisfaction

Required Qualifications

• 5+ years in Professional Services delivery, consulting, or implementation management in a SaaS or enterprise software environment
• 3+ years of experience leading high-performing teams and managing customer-facing delivery operations
• Demonstrated financial acumen with experience in managing P&L and overall financial performance
• Proven ability to build trusted relationships with executive-level clients and drive customer success outcomes
• Deep understanding of project management methodologies and enterprise solution delivery