Denials Management Supervisor

Job Summary

Accountable for overseeing daily team performance, the full-time remote Denials Management Supervisor will manage workflow execution, drive productivity and quality, and coach team members to achieve key performance indicators within the denials lifecycle.

Key responsibilities

• Own and drive team performance, ensuring achievement of key KPIs including throughput, productivity, quality, and cycle time
• Manage day-to-day workflow execution, ensuring work is prioritized, assigned, and progressing according to defined processes
• Coach and develop team members to improve performance, providing ongoing feedback and reinforcing accountability

Required qualifications

• Bachelor's degree in Healthcare Administration, Business, Finance, or related field, or equivalent combination of education and relevant experience
• 3-6+ years of experience in Revenue Cycle Management or related healthcare operations, with exposure to denial management
• Experience leading frontline teams in a metrics-driven, performance-focused environment
• Strong ability to drive productivity, quality, and accountability at the team level
• Familiarity with payer guidelines, denial processes, and revenue cycle workflows