Dental Call Center Coordinator

Job Summary

A company is looking for an Oral Surgery and Dentistry Call Center position.

Key Responsibilities

• Coordinate patient access functions including registration, appointment scheduling, and insurance verification
• Perform administrative duties such as handling forms, phones, and filing to support the department
• Manage referral coordination and maintain the Master Patient Index (MPI)

Required Qualifications

• Associate's degree or equivalent, or high school diploma/GED with at least two years of relevant experience
• Preferred experience in a clinical setting
• Basic computer skills and knowledge of Microsoft Office applications
• Ability to maintain confidentiality of personal and health-sensitive information
• Experience with hospital registration and billing systems is a plus