Dental Customer Service Advocate

Location: Remote

Compensation: Salary

Reviewed: Thu, Apr 23, 2026

This job expires in: 24 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Dental Customer Service Advocate II (Remote).

Key Responsibilities

Answer member, provider, and broker inquiries regarding product information, benefits, claims resolution, eligibility, and billing
Provide first-level problem resolution and document all client interactions according to established procedures
Prioritize workflow and multitask effectively in a fast-paced call center environment

Required Qualifications

High School Diploma or GED
3 years of customer service experience
Preferred: 3 years in a call center customer service role or experience with medical or insurance terminology

COMPLETE JOB DESCRIPTION

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