Dental Customer Service Representative

Job Summary

A company is looking for a Dental Customer Service Representative.

Key Responsibilities

• Answer a high volume of inbound phone calls regarding dental claims, benefits, premiums, and eligibility
• Provide accurate information and solutions to problems while documenting all aspects of calls
• Maintain up-to-date knowledge on benefit information and claim processing procedures

Required Qualifications

• High school diploma or equivalent
• Prior customer service experience or related experience in a medical/dental office
• Practical knowledge of medical or dental terminology preferred
• Ability to type a minimum of 25 wpm and proficient in Microsoft Office applications
• Must have high-speed internet and the ability to work independently in a remote environment