Dental Lab Technician
Job Summary
Experienced Customer Experience - Dental Lab Technicians will join a full-time remote position in Germany, applying their dental lab expertise to collaborate with clinicians on patient scanning, case preparation, and design modifications while providing real-time technical support.
Key responsibilities
- Collaborate with doctors to review and refine case designs for optimal patient outcomes
- Provide live clinical support through direct communication with clinicians to troubleshoot issues and clarify workflows
- Facilitate communication between doctors and lab teams, translating clinical feedback into production outcomes
Required qualifications
- 3+ years of experience in a Dental Technician role
- 2+ years of experience in 3Shape CAD/CAM design, including Implant and Crown & Bridge cases
- Deep understanding of digital dental workflows and best design practices
- Proven ability to build rapport with clinicians and manage complex concerns professionally
- Native or near-native fluency in the local market language, with strong English fluency for global collaboration
Complete Job Description
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