Design Operations & UX Lead

Job Summary

To establish and enhance user experience practices, the full-time remote Design Operations & UX Process Lead will manage the UX design lifecycle, develop governance frameworks, and build DesignOps practices while collaborating with cross-functional teams.

Key Responsibilities

• Define and improve the end-to-end UX design lifecycle and establish standards for user research and usability testing
• Build and manage DesignOps practices to standardize workflows and establish design review processes
• Facilitate collaboration among Product Management, Engineering, and UX/UI Design teams while driving alignment on user-centered design practices

Required Qualifications

• 7+ years of experience in UX Design, Product Design, Design Operations, or Human-Centered Design
• 3+ years of experience building and scaling UX or Design Operations processes
• Strong understanding of Human-Centered Design, Design Thinking, and Agile frameworks
• Experience implementing Design Systems and UX governance models
• Familiarity with design tools such as Figma, Jira, and Confluence