Desktop Services Manager

Job Summary

A company is looking for a Manager of Desktop Services to oversee and maintain desktop infrastructure.

Key Responsibilities

• Manage and maintain the desktop infrastructure, including devices and printers across multiple branches
• Develop and implement long-term strategies for desktop management, ensuring alignment with company goals
• Lead a team of IT Technicians, setting performance goals and fostering a collaborative environment

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Minimum of 5 years of experience in desktop management, with previous people management preferred
• Proficiency in Windows and macOS operating systems, Intune, Group Policy, SCCM, and Azure AD
• General knowledge of desktop and printer management best practices
• Relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are preferred