Desktop Support Engineer

Job Summary

Providing comprehensive support for Windows-based systems, the full-time Desktop Support Engineer will install, configure, maintain, and troubleshoot computers and applications while working remotely.

Key responsibilities

• Install, configure, and troubleshoot Windows-based computers and business applications
• Manage user requests and errors through the IT help desk ticketing system
• Document daily tasks and create user documentation as needed

Required qualifications

• High school diploma/GED or equivalent working knowledge preferred
• 1-2 years of experience in IT/Desktop Support, proficient with all Windows operating systems
• Intermediate skills with Microsoft Office Professional Suite
• Healthcare IT experience is preferred
• Knowledge of telephony systems programming and asset management skills