Desktop Support Engineer
Job Summary
Passionate about endpoint management, the full-time Desktop Support Engineer will deliver exceptional Tier 2 and 3 technical support while leveraging technologies such as SCCM, Microsoft Intune, and Horizon to enhance operational efficiency and ensure a seamless technology experience for employees.
Key responsibilities
- Provide Tier 2 and 3 technical support for enterprise devices and virtual desktop technologies
- Leverage tools like SCCM and Microsoft Intune to manage endpoint devices effectively
- Collaborate with the IT team to improve operational efficiency and user experience
Required qualifications
- Experience with endpoint management and virtual desktop technologies
- Proficiency in using SCCM and Microsoft Intune
- Strong background in providing Tier 2 and 3 technical support
- Knowledge of enterprise device management best practices
- Relevant IT certifications or equivalent experience in a technical support role
COMPLETE JOB DESCRIPTION
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