Desktop Support Engineer
Job Summary
To support a growing IT department, the full-time remote Desktop Support Engineer will install, configure, maintain, and troubleshoot Windows-based computers and business applications while managing user requests through the IT help desk ticketing system.
Key responsibilities
- Install, configure, and troubleshoot Windows-based computers and peripheral devices
- Manage user errors and requests through the IT help desk ticketing system
- Document daily tasks and create user documentation as needed
Required qualifications
- High school diploma/GED or equivalent working knowledge preferred
- 1-2 years of experience in the IT/Desktop Support field
- Proficiency with all Windows operating systems
- Intermediate skills with Microsoft Office Professional Suite
- Healthcare IT experience is preferred
Complete Job Description
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