Desktop Support Engineer
Job Summary
To support a remote IT team, the full-time Desktop Support Engineer will install, configure, maintain, and troubleshoot Windows-based computers and business applications while ensuring high levels of customer satisfaction.
Key responsibilities
- Install and troubleshoot Windows-based computers and various peripheral devices
- Manage user errors and requests through the IT help desk ticketing system
- Assist in responding to security incidents and document daily tasks
Required qualifications
- High school diploma/GED or equivalent working knowledge preferred
- 1-2 years of experience in IT/Desktop Support, proficient with Windows operating systems
- Intermediate skills with Microsoft Office Professional Suite
- Healthcare IT experience is preferred
- Knowledge of asset management and troubleshooting computer equipment
Complete Job Description
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