Desktop Support Specialist

Job Summary

A company is looking for a Desktop Support Specialist responsible for managing IT asset processes and ensuring an optimized IT environment.

Key Responsibilities

• Conduct inventory auditing and resolve discrepancies with vendors and stakeholders
• Participate in the development and maintenance of asset management policies and procedures
• Manage procurement, shipping, and tracking of IT equipment while providing outstanding customer service

Required Qualifications

• Prior experience in IT asset management and lifecycle management
• Ability to create and review standard operating procedures (SOPs)
• Experience with cost efficiency in software purchases and licensing compliance
• Proficiency in advanced troubleshooting of IT equipment
• Strong motivation to learn innovative technologies and processes