Desktop Support Specialist

Job Summary

A company is looking for a Desktop Support Specialist responsible for managing IT asset processes and ensuring a compliant IT environment.

Key Responsibilities

• Conduct inventory auditing to ensure proper allocation of IT assets and resolve discrepancies
• Participate in the development and maintenance of asset management policies and procedures
• Manage procurement, shipping, and tracking of IT equipment while maintaining accurate inventory records

Required Qualifications

• Prior experience in IT asset management and lifecycle management
• Ability to create and review standard operating procedures (SOPs)
• Experience in cost efficiency reviewing for software purchases
• Strong troubleshooting skills for hardware and software issues
• Commitment to providing outstanding customer service