Desktop Support Specialist

Job Summary

A company is looking for a Desktop Support Specialist to provide technical support and optimize IT processes.

Key Responsibilities

• Provide day-to-day technical support for employees across hardware, software, and SaaS platforms
• Administer and optimize Google Workspace, improving operational efficiency and file structures
• Serve as the primary point of contact for IT vendors and manage hardware purchasing and service contracts

Required Qualifications

• 2-5 years of experience in desktop support, IT support, or IT operations
• Experience administering Google Workspace in a business environment
• Strong working knowledge of macOS environments
• Experience managing SaaS tools and supporting remote teams
• Comfortable managing vendors and external service providers