Desktop Support Specialist
Job Summary
Desktop Support Specialist, a remote consultant role focused on providing technical assistance for Dynamics GP users, troubleshooting issues, and managing system configurations, with a mid-level experience requirement.
Key Responsibilities
- Deploys and supports Microsoft Windows and manages hardware/software inventory
- Provides end-user support, including troubleshooting and resolving technical issues
- Maintains documentation and performs preventive maintenance on IT systems
Required Qualifications
- Strong experience in Desktop Support, particularly with Dynamics GP
- Proficient in diagnosing technical issues remotely
- Excellent understanding of database management and software configurations
- Familiarity with Windows environments and related support tools
- Experience with VPN account setup and Microsoft application support
COMPLETE JOB DESCRIPTION
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