Desktop Support Technician

Job Summary

Joining a dynamic IT team, the full-time Desktop Support Technician will provide day-to-day technical support for desktops, laptops, and peripherals in both office and remote environments, assisting in troubleshooting and maintaining various operating systems.

Key responsibilities

• Assist in providing desktop and operational support to assigned sites and remote offices
• Install, configure, and maintain hardware and software, including desktops, laptops, and printers
• Diagnose and resolve user issues, utilizing remote desktop software for support

Required qualifications

• High School diploma or equivalent with 0-2 years of experience in IT support
• Additional training or education in a relevant area is preferred
• Ability to perform routine tasks and follow prescribed guidelines
• Familiarity with PC operating systems and troubleshooting techniques
• Effective communication skills for clear information exchange with internal and external contacts