Developer L3 - Product Support Engineer

Job Summary

A company is looking for a Developer L3 - Product Support Engineering.

Key Responsibilities

• Own complex issues end-to-end, including investigation and resolution of escalated tickets
• Support active project deployments by troubleshooting issues and validating deployment prerequisites
• Analyze and troubleshoot production behavior, proposing and verifying remediation plans

Required Qualifications

• 3-5+ years in software engineering, application support engineering, SRE, or similar roles
• Strong experience with relational databases, ideally SQL Server, including T-SQL query analysis
• Experience with enterprise integrations, including APIs and scheduled dataflows
• Familiarity with cloud-native and on-premises infrastructure, including Kubernetes
• Proven ability to troubleshoot collaboratively in a remote/async environment