Developer Success Engineer

Job Summary

A company is looking for a Developer Success Engineer - West.

Key Responsibilities

• Provide technical support to customers and open-source users
• Improve documentation, tooling, and processes for better usability and efficiency
• Collaborate with product teams to enhance product quality based on customer feedback

Required Qualifications

• 5+ years of relevant experience in technical support or a similar role
• Proficiency in Python
• Hands-on experience with distributed systems and cloud platforms (AWS, GCP, Azure)
• Experience with containerized environments (e.g., Kubernetes, Docker) and CI/CD workflows
• Proactive mindset for engaging with customer issues and driving improvement