Developer Support Engineer

Job Summary

A company is looking for a Developer Support Engineer to join their Developer Support Engineering team.

Key Responsibilities

• Investigate and resolve developer- and admin-related support cases involving scripting, automation, API, OAuth/SSO, and third-party integrations
• Collaborate with senior engineers to triage high-complexity cases and develop solutions for ambiguous technical issues
• Maintain internal documentation and reusable support content to enhance the resolution of recurring issues

Required Qualifications

• 1-2 years of experience in advanced technical support, developer relations, or a similar customer-facing role
• Proficiency in JavaScript, REST APIs, OAuth flows, and JSON
• Experience troubleshooting and debugging workflows using relevant tools
• Eagerness to grow expertise in enterprise admin tooling and developer surfaces
• Proactive in identifying gaps in documentation and internal processes