Developer Support Engineer

Job Summary

A company is looking for a Developer Support Engineer to provide customer support for systems integration solutions.

Key Responsibilities

• Support customers in the development and use of the platform
• Troubleshoot technical issues and ensure timely resolution of customer problems
• Manage multiple support cases and collaborate with internal teams for solutions

Required Qualifications

• Solid knowledge in programming logic and integration patterns
• Proficiency in SQL and NoSQL (MongoDB), web services, JSON, XML, REST, SOAP, and API
• Understanding of HTTP/HTTPS protocols, security, and mTLS
• Ability to handle critical incidents with agility and effective communication
• Fluency in English