Digital Account Executive

Job Summary

A company is looking for a Digital Account Executive to facilitate better service for Medium Enterprise managed clients and assist them in their Digital Transformation journey.

Key Responsibilities

• Manage and develop strategic account plans, coordinating resources to meet customer needs and drive revenue
• Engage with customers and partners to identify business opportunities and guide them through the sales lifecycle
• Analyze customer satisfaction metrics and implement strategies to enhance customer engagement and resolve issues

Required Qualifications

• Bachelor's Degree in Business Management, Information Technology, Marketing, or related field
• 3+ years of sales and negotiation experience or equivalent work experience
• Experience in technology sales and account management
• Strong understanding of digital tools and customer relationship management
• Ability to analyze customer needs and industry trends