Digital Account Manager

Job Summary

Managing a portfolio of child care and early education clients, the full-time Digital Account Manager will build strong relationships, coordinate digital marketing execution, and ensure client satisfaction while working remotely.

Key responsibilities

• Lead client communication efforts and maintain proactive outreach to ensure client engagement and satisfaction
• Support the development and execution of digital marketing campaigns, including budget management and performance tracking
• Identify upsell opportunities and drive account growth through renewals and client success initiatives

Required qualifications

• 3+ years in account management, client success, or a client-facing digital marketing role
• Working knowledge of digital marketing strategies, including paid ads, SEO, and social media
• Experience managing multiple client relationships or projects simultaneously
• Proficiency with CRM and project management tools
• A reliable remote work setup with availability to work primarily on an Eastern Time schedule