Digital Account Manager

Job Summary

Managing a portfolio of mid-level accounts, the full-time remote Digital Account Manager will oversee client relationships, drive renewals, and coordinate digital marketing initiatives while ensuring campaign success through proactive communication and project management.

Key responsibilities

• Serve as the primary point of contact for clients, leading routine check-ins and performance discussions
• Monitor account health and deliver performance reports, providing strategic recommendations for improvement
• Coordinate project timelines and deliverables across multiple campaigns to ensure timely execution and client satisfaction

Required qualifications

• 2-4 years of experience in account management, digital marketing, or project management
• Strong understanding of digital marketing channels including paid search and social media
• Proven ability to manage multiple projects while maintaining organization and accuracy
• Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience)
• Comfort with CRM tools and project management systems