Digital Ad Operations Specialist

Job Summary

Working remotely in a full-time capacity, the Digital Ad Operations Specialist will collaborate with the sales team to support clients, manage account expectations, and facilitate successful campaign delivery while enhancing understanding of the XPO platform.

Key responsibilities

• Work with clients to identify requirements and develop a critical understanding of their business objectives
• Manage client accounts, ensuring their needs and expectations are met throughout the campaign process
• Coordinate cross-functional collaboration for customer and sales support, providing timely feedback and strategy proposals

Required qualifications

• 1 to 3 years of experience in digital media and/or IT preferred
• Proficient in Excel and Advanced Excel
• Possess at least a Diploma in any field, preferably in media, mass communication, or IT related
• Strong commitment to quality customer service with good interpersonal skills
• Good command of written and spoken English