Digital Content Specialist

Job Summary

Driving the digital content evolution, the hybrid Digital Content Specialist will lead the end-to-end optimization of internal process and product content, collaborating with cross-functional teams to enhance client service experiences on a contract basis through the end of the year.

Key responsibilities:

• Execute end-to-end digital content publishing using modern content management systems to optimize operational efficiency
• Collaborate with internal business partners to clarify strategic requirements and secure publication approvals
• Conduct quality assurance reviews against brand style guides to ensure content accuracy and compliance

Required qualifications:

• Professional experience in authoring, editing, and publishing digital content within corporate financial services or benefits administration
• Specialized expertise in modern content management applications and standard business tools
• Demonstrated ability to manage multiple high-visibility content initiatives under dynamic deadlines
• Strong technical writing skills and consultative communication abilities to translate complex workflows into clear documentation