Digital CRM Architect

Job Summary

A company is looking for a Digital CRM Architect.

Key Responsibilities

• Lead solution design for Dynamics 365 CE (Customer Service Module) and translate business requirements into technical solutions
• Define system integration strategies with external systems and oversee data migration and application lifecycle management
• Establish governance, best practices, and mentor technical team members to ensure alignment with Enterprise Architecture principles

Required Qualifications

• Experience with Dynamics 365 CE and related modules
• Knowledge of system integration with external systems and Azure services
• Proficiency in data migration and application lifecycle management
• Familiarity with DevOps practices and coding standards
• Ability to collaborate effectively with stakeholders and technical teams