Digital Customer Success Manager

Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Fri, May 30, 2025

Job Summary

A company is looking for a Digital Scaled Customer Success Manager (Temp Contract).

Key Responsibilities
  • Manage and renew existing customer contracts through digital and direct engagement
  • Handle outbound communication to confirm renewals and inbound requests for quotes and documentation
  • Collaborate with internal partners to drive customer success and achieve renewal goals
Required Qualifications
  • 3-5 years of experience in a customer-facing SaaS business
  • Bachelor's degree or equivalent experience
  • Experience supporting SaaS technologies within education
  • Knowledge of Salesforce or Microsoft Dynamics CRM
  • Passionate about a career in education

COMPLETE JOB DESCRIPTION

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