Digital Customer Success Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Dec 08, 2025

This job expires in: 15 days

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Digital Customer Success Manager.

Key Responsibilities

Build scalable programs to drive product adoption and engagement
Analyze usage and sentiment data to optimize digital engagement strategies
Collaborate with various teams to enhance customer journey and internal efficiency

Required Qualifications

2+ years in B2B SaaS, preferably in Customer Success, Growth, or Lifecycle Marketing
Experience designing digital programs that yield measurable results
Proficiency with data and automation tools
Ownership mindset with a proactive approach to identifying opportunities
Adaptability to rapidly evolving tools and customer needs

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