Digital Engagement Manager

Job Summary

A company is looking for a Digital Engagement Manager to manage customer relationships and drive product adoption in the healthcare sector.

Key Responsibilities:

• Manage a portfolio of healthcare and agency clients, ensuring satisfaction and renewal
• Drive product adoption of the Population Intelligence platform and Digital Audiences
• Streamline workflows and collaborate with internal teams to enhance customer engagement

Required Qualifications:

• 5+ years of experience in customer success, account management, or digital media/advertising technology
• Background in healthcare marketing, healthcare data, or SaaS is strongly preferred
• Proven ability to manage customer relationships and drive account growth
• Strong understanding of digital audience activation and campaign execution
• Familiarity with analytics tools, CRM systems, and healthcare privacy/compliance standards